Our global warehouse is based in Melbourne, Australia where we stock a huge range of products to give you the best choice possible! We make it our priority to get your order out as soon as possible. Orders received by 1pm Australian Eastern Standard Time (which is GMT+10 Standard Time and GMT+11 Daylight Saving Time) will be dispatched the same day and if you place your order over a weekend or public holiday, it will be dispatched the next business day. If we are missing an item from your order or when we are running large sales or promotions it may take slightly longer to dispatch your order; this happens rarely but we'll keep you updated if there are any lengthy delays.

When placing your order, please take care to provide the correct address details to ensure the smooth delivery of your order. Missing an apartment number, or providing the wrong postcode can result in your parcel being delivered to the wrong address, lost in transit or returned to sender. We will not accept responsibility for delayed or missing parcels if the incorrect delivery details are provided when you place your order. If you choose to have your order addressed to a hotel, motel, holiday park or camp ground or any other type of short term or holiday rental accommodation, we will not accept any responsibility if your parcel is not successfully delivered to you, or delivered in the timeframe that you are at the address.

When your online purchase is dispatched you will receive an email containing your delivery details. We will also provide you with a link that will allow you to track and trace the status of your delivery at any time. Please follow the tracking on your parcel and check your email / phone for updates from the post/courier service as your parcel progresses. If you notice any issues with the delivery, please contact the post/courier service to request assistance and then if required, contact us to seek further assistance. We do rely on post/courier services to deliver parcels to you, so if there is a delivery issue, we request your understanding that we will assist to resolve the issue as quickly as possible.  

Our premium delivery service is provided by DHL International and offers express delivery of your order with online tracking. Delivery time 2 – 4 days (which may vary based on your delivery address and is not guaranteed). GST is charged at the checkout. It is mandatory for us to collect GST on your order and you will not be required to pay any further charges when the order arrives in New Zealand, ensuring you receive your order without delay or any more cost to you.

Orders over $100: FREE

Orders $20 - $100: $15.00

Orders less than $20: $22.00

Unfortunately, we cannot deliver outside of New Zealand.

Please note we operate additional websites and our Global store which you can also shop, however available products and pricing will differ. Please see links below (note these open in a new window and will not carry any products you have in your shopping bag)

United Kingdom: Visit www.funkita.co.uk or www.funkytrunks.co.uk

United States: Visit www.funkita.co or www.funkytrunks.co

European Union: Visit www.funkita.eu or www.funkytrunks.eu

Canada: Visit www.funkita.ca or www.funkytrunks.ca

New Zealand: Visit www.funkita.co.nz or www.funkytrunks.co.nz

Global: Visit www.funkita.com or www.funkytrunks.com

Please note from our Global store we cannot ship to Ukraine, Russian Federation, Egypt, Democratic Republic of Korea, French Guiana, French Southern Territories, Brazil, Indonesia. We do have retailers in these countries which we are happy to connect you with.