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FAQ

PRODUCT INFORMATIONWhat is Eco C-Infinity?Are your swimwear products chlorine resistant?Do your swimwear products offer UV protection?The product I want is unavailable. Will you reorder more?Do you make maternity swimwear?What's the difference between the APEX Viper and Fast Legs One Piece?Do you recommend using chlorine wash?What's the difference between a girls size 14 and ladies size 8 swimwear?What's the difference between a boys size 14 and mens size XS swimwear?Should I purchase a performance suit?PRODUCT CAREHow should I care for my swimwear?How should I care for my underwear?How should I put on my performance suit?How should I care for my performance suit?Can I do ocean swimming in my performance suit?Is Training Swimwear approved by World Aquatics (FINA) for racing?Does any Funkita swimwear include padding?FUNKITA BODYDoes Funkita Body do any testing on animals?Is Funkita Body suitable for vegans?Do natural ingredients in skin care products really work?Are your products Gluten Free?Do you have samples?How should I test if the products are suitable?Do your products contain Palm Oil?What is the shelf life of your products?Are your products Certified Organic?Are your products safe to use after the best before date?Do you have an SPF product?Do you deliver Funkita Body to my country?ORDERINGHow can I pay for my order?Can I make a credit card payment over the phone?How will you deliver my order?What is your returns and exchanges policy?Will I receive a confirmation of my order by email?Why is my voucher not working?Why is your site not accepting my credit card payment?Can I shop Funky Trunks and Funkita in one shopping cart?How do I spend my loyalty points?How much will it cost to send an order to me?Why can't I find my country on your delivery country menu?Do you have a Funky Trunks and Funkita store?GENERAL INFORMATIONHow can i become a sponsored athlete?Is it possible to be fitted for an APEX Performance Suit?How can i become a Funky Trunks and Funkita retailer?Do you make custom swimwear for teams?Do you offer support to swimming clubs and organisations for fundraising request?


PRODUCT INFORMATION

WHAT IS ECO C-Infinity?

Eco C-Infinity is a polyester fabric made from recycled plastic bottles that is used exclusively in Funky Trunks and Funkita swimwear. It has exceptional strength and can retain its durability far beyond other elastane swimwear fabrics. It is ideal for frequent pool use for recreational and performance based swimming. It generates high definition colour results after printing, has exceptional chlorine resistance, excellent elasticity to maintain its shape and offer firm compression, has a soft handle and is quick drying and highly breathable. It also offers 50+ UV sun protection. Eco C-Infinity is a premium polyester that is milled in Italy and if cared for properly will provide excellent use over a prolonged period of time.


ARE YOUR SWIMWEAR PRODUCTS CHLORINE RESISTANT?

Yes, our swimwear range utilises our exclusive C-Infinity fabric which is constructed from a superior quality polyester. The fabric contains no elastane which is the component of elastane-based swimwear that breaks down in chlorinated water.


DO YOUR SWIMWEAR PRODUCTS OFFER UV PROTECTION?

Yes, our polyester fabric has a UPF (ultraviolet protection factor) of 50+, which means 97.5 - 98% of UV radiation is blocked by the fabric. In Australia on clear summer days people with unprotected fair skin can receive enough UVR (ultraviolet radiation) to exceed recommended exposure limits and cause a sunburn in about fifteen minutes. If their skin is covered with a garment, the UVR exposure they receive will be significantly reduced. For example, wearing one of our swimwear items that has a UPF rating of 50+ will reduce UVR exposure to the skin beneath the swimwear by a factor of 50. This means it will only allow one fiftieth of the UVR to pass through it.


THE PRODUCT I WANT IS UNAVAILABLE. WILL YOU REORDER MORE?

We tend not to reorder products once they sell out as we like to keep our range regularly updated with new prints and styles. If you're searching for a particular print the best way to start looking is to the Google the print name and Funkita as this will bring up any stock available from one of our retailers. You can also check our stockists to find a retailer near you. We suggest you call them before visiting to ensure they have the print and style you are after.

If you are purchasing online, please check to ensure that the retailer is a legitimate reseller of our products. If you are unsure, please contact us to verify that the website is legitimate. Before making your purchase, please be sure to check their pricing, including the currency that they are quoting, and their shipping policy to determine the delivery costs and any additional duties or taxes that you may be charged.

If you still have no luck, please contact us as we'll try to help you find the product with our retailers. We also recommend that you sign up to our newsletter so that you get a notification as soon as we release a new collection.


DO YOU MAKE MATERNITY SWIMWEAR?

Congratulations! We hope everything is going smoothly. We don’t do any specific maternity styles but customers who are pregnant have previously purchased the Sports Top or Hold Steady Top with our Sports Brief or Hipster Brief and found them to be great for swimming. We’re hoping to add these styles to our range in the future but for now we only have the two piece option.


WHAT’S THE DIFFERENCE BETWEEN THE APEX VIPER AND FAST LEGS ONE PIECE?

The APEX Viper is made from a Nylon / Elastane fabric and includes a water repellent treatment. This makes the suit quite stiff and compressive to put on. It’s not particularly comfortable out of the water but once you’re in, you will notice the extra compression helping you feel more streamline in the water. The Fast Legs One Piece on the other hand is more like our regular swimwear, it’s made of Eco C-Infinity (100% polyester) and doesn’t have the water repellent treatment. So it won’t give you the extra compression through the water, but it will last longer than the Viper as the fabric doesn’t contain elastane.

If you are looking for a product to give you extra speed in the water for racing, then you should consider the Viper but if you’re just after a suit that provides extra coverage for training then you’d look at the Fast Legs.


DO YOU RECOMMEND USING CHLORINE WASH?

We don’t sell chlorine cleaner, and we don’t recommend it as part of the care of your Funkita swimwear as the best way to remove chlorine is to thoroughly rinse and hand wash your swimwear in cold fresh water after use. Adding extra chemicals to the washing process does not help remove the chlorine and can cause damage to printing or trims applied to your swimwear.

We have seen chlorine wash cause damage to bonded seams and logos on performance suits and so strongly advise you to avoid using it.


WHAT'S THE DIFFERENCE BETWEEN A GIRLS SIZE 14 AND A LADIES SIZE 8 SWIMWEAR?

The girls size 14 and ladies size 8 one pieces have similar measurements, however they are made to suit different body types. Essentially a ladies one piece will more likely suit a figure with more developed bust, hips and legs and a longer body length (there is an extra 4cm in length in the Ladies 8 compared to the Girls 14). You will also note that there are stylistic differences between girls and ladies suits for example the Girls Diamond Back has a single bind shoulder strap compared to the Ladies which has a double bind shoulder strap. You can find our size chart here. We suggest using the size chart to determine the best size and base your decision on the body type. A good example of this can be seen on our website, where the girls model wears a girls size 14 and the ladies's model wears a ladies' size 10. If you still have further queries please contact us.


WHAT'S THE DIFFERENCE BETWEEN A BOYS SIZE 14 AND A MENS SIZE XS SWIMWEAR?

The boys size 14 Trunk and men's size XS Classic Trunk have similar measurements however the cut of these two products are quite different. The boys style is slightly bigger around the waist (approx. 2cm when stretched) whereas the men's Classic Trunks has a wider side (approx. 2.5cm), larger leg opening and extra room in the front section. Generally this means boys with more developed legs and glute muscles would not suit the boys size 14 and they would be better suited to the men's style. We suggest using the size chart to determine the best size and base your decision on the body type. A good example of this can be seen on our website, where the boy model wears a boys size 14 and the men's model wears a men's size small. The Sidewinder Trunk and Training Jammer use a continuous size grade so the size 30 is equivalent to a size boys 14 and mens size XS. If you still have further queries please contact us.


SHOULD I PURCHASE A PERFORMANCE SUIT?

Performance suits, race suits or tech suits are an expensive purchase that should only be made after proper consideration about the planned use and the longevity of the suit. Performance suits are only suitable for pool competition swimming because they are made with technical fabrics that undergo specialised treatments to resist water penetration and maintain strong compression around the body. They are very different from regular training swimwear which will survive hours and hours of wear in chlorinated water. Performance suits are only suitable to wear for the shortest time possible on competition day to race in. They are not designed for continual wear nor exposure to chlorinated water. They should be worn very tight in order to maximise the compression around the body. This means they will be uncomfortable to wear and will be difficult to put on and take off. Extreme care needs to be used when putting on and taking off a performance suit. They are highly susceptible to tearing due to the pressure that the fabric is under when on the body.

Due to the above factors it's important to determine if an expensive performance suit is the right purchase for a swimmer. A young swimmer coming into the sport would be better suited to progress their times through further training rather than investing in a performance suit. They are better suited for swimmers competing at major meets that they have trained throughout the year to race at.

We are more than happy to answer any queries you have about our range of performance suits and the best suit that may fit your requirements.


PRODUCT CARE

HOW SHOULD I CARE FOR MY SWIMWEAR?

Our swimwear garments are made from a durable polyester fabric however it is important that they are looked after like any garment that you wish to keep for a long time. Here are a few tips:

  • Always rinse your swimwear in clean water, or wash with a mild detergent after every use.
  • Dry your swimwear in the shade as the damaging rays of the sun will deteriorate the fabric quicker. Don't leave your swimwear rolled in a wet towel all day and expect it to live a long life!
  • Avoid excessive chlorine as high degrees of any chemical will result in bleaching of the colour and will destroy the fabric and garment stitching.
  • Avoid regular spas as the combination of heat and chlorine will deteriorate your swimwear more rapidly.
  • Avoid contact with sunscreens, perfume, deodorant, tanning products and excessive perspiration. These can all cause staining and age your swimwear. The oils in these products can deteriorate elastic so ensure you rinse your swimwear thoroughly after use.
  • Rough surfaces cause snagging and wear-and-tear to your swimwear. If you use a waterslide, lie on concrete, slide off the edge into a pool you will cause pilling of the fabric. If you slide along the footpath in your best Sunday suit it will get damaged and your swimwear is no different.
  • Remove any trapped sand by gently running your fingernail over your swimwear.
  • Do not iron or tumble dry your swimwear.
  • If your swimwear has a drawcord pull the cords together to tighten rather than away from each other, otherwise you may rip the drawcord holes.


HOW SHOULD I CARE FOR MY UNDERWEAR?

Although special in every other way you can wash your Funky Trunks Underwear in the same manner as you would the rest of your underwear. If you've never washed your underwear here are a few tips:

  • Put them in a warm machine wash
  • Don't wash with contrast colours or bleach them
  • Use a low heat tumble dry and medium iron
  • If you love them so much you can even dry clean them!


HOW SHOULD I PUT ON MY PERFORMANCE SUIT?

You'll need plenty of time to fit a performance suit properly. If it's quick and easy to fit, then the suit is probably too big. Ensure both you and the suit are completely dry as fitting is much more difficult when wet. Ensure you work slowly and don't use your fingernails. Orientate the suit correctly ensuring that you have the straps at the top of the suit ready to step through the neck opening. Put the suit on one leg at a time. Once you have a foot through, fold up the silicone gripper on the bottom of the leg opening - this will make it easier to pull the suit further up your leg. After getting the suit over one knee, do the same with the other leg. Ensure the seam running down the leg of the suit is sitting in the correct position on the inside of the thigh before pulling up further.

Now work the leg of the suit slowly up your thigh by starting closest to the knee and working up \- don't attempt to pull from the top of the suit. Continue with both legs gradually working the suit higher so that it sits properly in the crotch area. If there is space between the suit and your crotch, it is not fitted correctly on your legs and you must continue to work it higher. Moving the fabric up the back of the legs can help with this. Pull the back of the suit up over your bum and pull up the front of the suit. Ensure you work the fabric as high up as possible around the waist, both at the front and back of the suit, so that the base of the back cutout will sit as high as possible on your back. Continue working the suit up towards your chest area and gently slide one arm through the suit armhole.

Grab a friend and ask them to assist by lifting the strap up towards your ear so you can slide your shoulder through. Avoid pulling the strap out sideways as this will put unnecessary pressure on the suit. Repeat with the other arm and shoulder. Now that both shoulder straps are on, again work the fabric up the front of the suit so that the neck of the suit sits high on the chest, just under your collarbones. The suit should now be firmly in position!


HOW SHOULD I CARE FOR MY PERFORMANCE SUIT?

To extend the life of your performance suit it is important to care for it after every use and store it appropriately. Here are a few tips:

  • Rinse in fresh cold water after use and ensure all chlorinated water is removed
  • Do not bleach, iron or dry clean
  • Only cold hand wash is required
  • Drip dry flat in the shade
  • Store completely dry


CAN I DO OCEAN SWIMMING IN MY PERFORMANCE SUIT?

Yes, our APEX Performance Suit can be used for ocean swim races however we do recommend you take extra precautions to ensure the suit is protected as much as possible from the harsh elements. Below are some of our recommendations:

Please ensure any suncream that you apply to your body is soaked into your skin before putting your suit on. Suncream can damage the elastane in the suit which will lead it to deteriorate quickly.

Make sure you avoid placing the suit in any hot conditions, so do not leave it in a hot car, as the heat can melt any glue that is applied.

Ensure you wash the suit thoroughly as soon as possible after use in cold water and only store once dry.

Be careful when putting on and taking off the suit if you are on rough ground or sand to ensure the suit is not damaged in the process.

If you are racing for a long period of time, consider your comfort over the compression from a very tight suit, which may mean purchasing a bigger size.


IS TRAINING SWIMWEAR APPROVED BY WORLD AQUATICS (FINA) FOR RACING?

Yes, because it does not technically represent a performance racing suit. It is a traditional permeable textile without a surface treatment. World Aquatics (FINA) deals with ‘conventional swimwear’ in its rules to say that:

It is clarified that swimsuits, can be accepted even if they do not bear a valid FINA approval label provided they effectively and evidently fulfil the material requirements set forth in the current FINA Requirements for Swimwear Approval. This is notably the case for swimsuits made of traditional permeable textile (i.e. open mesh material) material (such as cotton, Nylon, Lycra and the like) with no application of surface treatment closing the open mesh structure and wetsuits which expressly fulfil the thickness requirement (for example wetsuit thickness provided by manufacturer). In case of doubt in this respect and when notably such doubt concerns a swimsuit or a wetsuit used at the occasion of a World record, an actual check of the swimsuit or a wetsuit can be required from the competitor or Certifying Official and the swimsuit or a wetsuit is to be forwarded to the FINA Office for submission to an actual control of all or parts of the requirements.


DOES ANY FUNKITA SWIMWEAR INCLUDING PADDING?

We have styles available which you can find by clicking on the Feature filter and apply the Padding filter. This will display all styles that include padding.

The Swim Crop Top is a really popular style with a supportive fabric panel across the back and removable padding.

You can view this style by browsing our Swimwear category for Womens Swim Tops and then using the Style filter for Swim Crop Top.


FUNKITA BODY

DOES FUNKITA BODY DO ANY TESTING ON ANIMALS?

NEVER. All testing is conducted happily on our staff and our team of funkettes. Our production process adheres to the standards set by Choose Cruelty Free (CCF), an independent Australian organisation that accredits skin, body and toiletry products and is strictly against animal testing.


IS FUNKITA BODY SUITABLE FOR VEGANS?

Yes, every product is 100% vegan as no animal derived products are included in any Funkita Body formula.


DO NATURAL INGREDIENTS IN SKIN CARE PRODUCTS REALLY WORK?

We believe that mother nature provides the best ingredients for simple, healthy formulas that give your skin and body a fresh, healthy kick with every application. We recommend following the directions on all our products and never suggest using Funkita Body to replace any medicated treatment that has been recommended or prescribed by a health professional. Funkita Body works best when it's a part of your healthy regime of regular exercise, a nutritious diet, sun protection and plenty of fun and laughter.


ARE YOUR PRODUCTS GLUTEN FREE?

Only our Body Polish contains wheatgerm oil which is gluten.


DO YOU HAVE SAMPLES?

Unfortunately, we do not have samples for our products to give away. We've done our best to make Funkita Body as affordable as possible and we're confident once you start using it, you'll fall in love with it!


HOW SHOULD I TEST IF THE PRODUCTS ARE SUITABLE?

Please read the product ingredients and check for anything you may have a known allergy or reaction to. To test if Funkita Body is suitable for you and does not cause any reaction, we suggest to spot test on a small sensitive area of your body first. Leave for 20 minutes before applying further. As Funkita Body is made of simple, natural ingredients it will be perfectly safe for the majority of funkettes but we also recommend a spot test to be sure.


DO YOUR PRODUCTS CONTAIN PALM OIL?

No Funkita Body products contain Palm Oil.


WHAT IS THE SHELF LIFE OF YOUR PRODUCTS?

There is a 3-year shelf life from date of manufacturing on all our natural products.


ARE YOUR PRODUCTS CERTIFIED ORGANIC?

No. Though some of our formulas do include organic ingredients.


ARE YOUR PRODUCTS SAFE TO USE AFTER THE BEST BEFORE DATE?

We cannot guarantee a product's safety and effectiveness once it's past its best before date. We can only suggest that you do a spot test and if you do not find any offensive odours and there is no irritation then it may be safe to use.


DO YOU HAVE AN SPF PRODUCT?

It's tricky making skin care products that have SPF and are still gentle on your skin. But we know funkettes love to spend heaps of time in the sun and water so stay tuned…


DO YOU DELIVER FUNKITA BODY TO MY COUNTRY?

We want everyone around the world to have fabulous glowing skin but unfortunately due to import regulations we can't ship Funkita Body everywhere. We're working on it but at this stage we aren't able to ship Funkita Body to the following countries: Sweden, Russian Federation, Egypt, Democratic Republic of Korea, French Guiana, French Southern Territories Please see the Shipping and Delivery section for more details on receiving your products.


ORDERING

HOW CAN I PAY FOR MY ORDER?

We accept payment by Visa, MasterCard and American Express via our secure checkout. We also accept payment via PayPal (for payments on www.funkita.com and www.funkytrunks.com for orders outside Australia only).


CAN I MAKE A CREDIT CARD PAYMENT OVER THE PHONE?

No, unfortunately we cannot take payments over the phone. If you require assistance with using our website to place your order, don't hesitate to use our Office Assistan here or contact us here


HOW WILL YOU DELIVER MY ORDER?

To see all the information about delivery service you can view the Shipping & Delivery section by clicking here.


WHAT IS YOUR RETURNS AND EXCHANGES POLICY?

We have a flexible returns policy which you can view in detail in our Returns & Exchanges section by clicking here.


WILL I RECEIVE A CONFIRMATION OF MY ORDER BY EMAIL?

Yes. When your order is finalised you will receive a confirmation email acknowledging your order. It is important you check your order details and address are correct. If you do not receive a confirmation email please check your junk inbox to ensure our email hasn't been redirected to there instead. If you still haven't received a confirmation email it means your order has not been successful, so you will need to submit another order.


WHY IS MY VOUCHER NOT WORKING?

Are you logged into your account before you make the purchase? Your voucher is only valid for your use so you'll need to be logged into the site before you can apply it. If you are still having issues please contact our customer service team who will be able to assist you.


WHY IS YOUR SITE NOT ACCEPTING MY CREDIT CARD PAYMENT?

We have a very secure online ordering system which is constantly monitoring for fraudulent transactions. Unfortunately it will sometimes prevent legitimate purchases from occurring. This can occur in the following scenarios.

  • You have a hidden IP address or VPN active
  • You are currently overseas and trying to purchase online with a credit card issued in another country

If neither of these above scenarios apply to you, please contact our customer service team. We also accept payment by Paypal for customers outside Australia using www.funkita.com and www.funkytrunks.com.


CAN I SHOP FUNKY TRUNKS AND FUNKITA IN ONE SHOPPING CART?

Yes you can shop for both Funky Trunks and Funkita products in one transaction. Proceed with your shopping, add the items you wish to buy from Funky Trunks, then on the top right, click on Funkita and continue to do the same. Once you have completed your shopping simply click on view cart and you should find all your items from Funky Trunks and Funkita together at the checkout.


HOW DO I SPEND MY LOYALTY POINTS?

When you log in to your account, which you can do by clicking here, you will see the loyalty points that you have available under the Feed The Funkys tab. Ensure you are logged in before proceeding to the checkout. In the checkout click on SPEND YOU POINTS. A slider will appear showing the number of points you have available to spend. Choose the amount you wish to spend by moving the slider to the right. Click 'APPLY' for the discount to applied to your order.


HOW MUCH WILL IT COST TO SEND AN ORDER TO ME?

You can view our shipping rates by clicking on the Shipping and Delivery section here


WHY CAN'T I FIND MY COUNTRY ON YOUR DELIVERY COUNTRY MENU?

Unfortunately there are some countries that we are unable to deliver to. A list of those countries can be found by clicking here


DO YOU HAVE A FUNKY TRUNKS AND FUNKITA STORE?

Yes! We have a retail store located in Melbourne, Australia at the below address:

358 Johnston Street,
Abbotsford VICTORIA

Please check our Google listing for our most up-to-date opening times for Funkita and Funky Trunks

We also have a store in Perth at the below address

HBF Stadium
100 Stephenson Avenue
Mount Claremont, WA

We also have numerous retailers around the world. Please visit our store locator to find a retailer near you.


GENERAL INFORMATION

Since our launch, Funky Trunks and Funkita have relied on the support of competitive swimmers and athletes across Australia and the world to develop into the brands that we are today. From Olympic athletes to age group athletes with Olympic dreams, we passionately believe in providing our support to many of these dedicated, highly motivated and talented athletes in return. That's why we created the F-Team, a group of athletes that represent the ideals of our brands and are striving to reach the top of their sport. We are always looking for new athletes to join our F-Team!

If you are an athlete who competes at a national or international level, please click here to complete our sponsorship questionnaire.

You must be 13 years or older to be considered for sponsorship and if you are under 18 years of age you will require consent from a parent, guardian or agent. Once we receive your completed questionnaire we will contact you within 2 - 3 weeks. If you are under 13, we encourage younger swimmers to continue their training and competing and apply again when they are older.


IS IT POSSIBLE TO BE FITTED FOR AN APEX PERFORMANCE SUIT?

Yes, if you are located within Melbourne, Australia you can arrange an APEX fitting at Funky HQ by giving us a call on 03 9419 8820 or visiting the contact us page. If you are not located in Melbourne please visit our APEX size guide or contact us to help you find a retailer near you.


HOW CAN I BECOME A FUNKY TRUNKS AND FUNKITA RETAILER?

We are excited to work with companies around the world that are excited to work with us! If you are interested to stock our range of products please click here to complete the registration form and one of our representatives will be in touch with you shortly.


DO YOU MAKE CUSTOM SWIMWEAR FOR TEAMS?

YES! We love to make a statement and love it even more when whole teams want to do the same. Whether it's your club, school or organisation we have a library of prints or plain colours available to match your club colours and individuality with a range of styles to suit men, ladies, boys and girls. We have minimum order quantities which need to be met and production times that you need to consider so please click here for further information and please take a few minutes to submit enter your details so that we can assist with your requirements.


DO YOU OFFER SUPPORT TO SWIMMING CLUBS AND ORGANISATIONS FOR FUNDRAISING REQUESTS?

We support many clubs and organisations with their fundraising requirements and run our own charitable projects through the One Funky World Foundation. To submit a request for support please click here to complete a questionnaire providing details about your club or organisation, the event you are holding and how you can promote our support. Once you have submitted the form we will endeavour to provide you a response within 5 business days. Please keep in mind we do get a large number of requests and do our best to assist as many as we can but it is not always possible.

It appears you are located in United States of America, do you want to switch to our United States store? We offer currency and shipping methods specific to each store.